At Tune AI, we stand behind the quality of our products. If you are not satisfied with your purchase, you may return it within 7 days for a full refund or exchange. To be eligible for a return, the item must be unused and in its original packaging. Proof of purchase is required for all returns. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds will be issued to the original method of payment within a reasonable timeframe. Please contact our customer service team for assistance with returns or if you have any questions about our return policy.